SquareTrade has analyzed over 16,000 new consoles, a random choice between the three systems, covered by the company over the last two years. Broken down, there was a total of 2,500 Xbox 360s, 2,500 PS3s, and 11,000 Wiis chosen for the study. In the results, it includes all major hardware issues that plague the systems. The biggest results for the Xbox 360, is that since the inclusion of the Jasper chipset, which is smaller and runs cooler, the Xbox 360 has seen less and less failure rates, especially concerning the RRoD. They go on to say that looking at over 500 Xbox 360 units purchased in 2009, fewer than 1% of customers have reported a RRoD error as of August 2009.